If for any reason you are not absolutely delighted with your new handbag simply return it within 3 days to us for a full refund less shipping and handling charges and a 10% restocking fee. These fees and charges will be deducted from original purchase price. All returns must be accompanied by an authorization number which you can get by e mailing us at info@otraditionhandbag.com. All items bought on sale are non refundable. (All items returned must be in its original form as well as all original packaging with no signs of product damage or misuse).

If the product you have chosen is on back order we will contact you by email within 24 hours . We may not be able to fill your order within a reasonable time line. If you wish to wait till our supplier is able to fill the order just advise us via email. If you wish to cancel because of back orders you can expect no problems in getting a full refund.

Orders are processed quickly and efficiently.Once your order is processed you will receive the purchased item within 10 to 15 business days. We ship USPS (standard ground delivery) We can ship via freight or express mail for additional costs to be determined anywhere in the world
US & Canada
Order Amount Shipping
$0.01 to $49.99 $10.00
$50.00 to $99.99 $15.00
$100.00 and over FREE shipping(USPS standard ground delivery)

If you are outside of the U.S. or Canada or if you would like expedited shipping, please contact us for a shipping quote.

All damaged goods must be returned with all shipping materials and packaging. We will exchange or offer a substitution with your approval. With proper proof that the product was damaged during shipping we will reimburse you with prior authorisation.